Delivery timelines depend on product availability and your location. For locally available items, we deliver within 2–5 business days in Nairobi and 5–10 business days for orders outside Nairobi. For imported goods, timelines vary based on the shipping mode — air freight typically takes 7–14 days while sea freight may take 21–45 days. You will be kept informed at every stage of your order.
Yes, we do. Inter Rapids Links Limited serves clients across Kenya and the wider East Africa region. We offer reliable road, air and sea freight options to ensure your supplies reach you wherever you are. Contact us at info@interrapids.com or call +254 0704 993 447 to discuss delivery to your location.
Absolutely. We welcome bulk and corporate orders from businesses of all sizes — small enterprises, NGOs, government institutions and large corporations. Bulk orders may qualify for competitive pricing and priority handling. Reach out to us for a customized quote tailored to your specific supply needs.
Your satisfaction is our priority. If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with your order details and photos of the issue. We will arrange a replacement or refund promptly in line with our Refund and Returns Policy. Email us at info@interrapids.com or call +254 0704 993 447.