We want you to be happy with what you order from Inter Rapids Links Limited. This page explains how returns and refunds work.
Return Window
You may return an item within 7 days of delivery, as long as it is unopened, unused, and in its original packaging.
Items That Can’t Be Returned
For hygiene and safety reasons, opened personal care, hair care, and body care products cannot be returned once the seal or packaging has been broken. This does not affect your right to a replacement or refund if an item arrives damaged, faulty, or incorrect.
Damaged, Faulty, or Incorrect Items
If your order arrives damaged, faulty, or different from what you ordered, contact us within 48 hours of delivery with your order number and photos of the item. We’ll arrange a replacement or a refund.
How to Start a Return
Email info@interrapids.com or call 0713 545 166 with your order number and the reason for the return. We’ll confirm the next steps once we’ve reviewed your request.
Refunds
Once we receive and inspect the returned item, we’ll notify you of the outcome. Approved refunds are processed back to your original payment method.
