Frequently Asked Questions
Find quick answers about ordering, payment, and delivery. Can’t find what you’re looking for? Reach out to our team directly.
How can you help?
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What is a return policy?
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What payment methods do you accept?
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Do you supply to businesses and government agencies?
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Return Policy
We accept returns on unopened, unused items within 7 days of delivery. Contact us at info@interrapids.com to arrange a return.
Payment Options
We accept Paystack for secure online payment (cards, M-Pesa, and mobile money), with more options added as we grow.
Business & AGPO Orders
Yes u2014 Inter Rapids Links Ltd is AGPO registered and has supplied businesses and government agencies since 2016. Contact us for bulk or corporate orders.
Still Have Questions?
We deliver across Kenya from our Nairobi base. Estimated delivery times are shown at checkout based on your location.
You’ll receive a confirmation email once your order is placed. For questions about your order status, contact us at info@interrapids.com or 0713 545 166.
Contact us within 48 hours of delivery with your order number and photos, and we’ll arrange a replacement or refund.
